Privacy Policy

We collect information submitted through the booking form, including name, phone number, email address, trip date, selected booking option, guest count, special requests, and payment status details.

We may also keep booking references, payment transaction identifiers, and communication records needed for booking support and verification.

Customer information is used to process bookings, confirm availability, coordinate the trip, validate payment, provide customer support, and maintain booking records.

We may contact customers through phone, email, WhatsApp, or SMS for booking confirmation, payment, trip updates, and operational notices.

Online payments are handled through SSLCommerz secure checkout.

We do not collect or store full card numbers, card PINs, CVV codes, mobile banking PINs, or internet banking credentials on this website.

We store only the payment confirmation details and transaction references needed to match payment with the booking.

Customer information may be shared with authorized staff or service providers only when necessary to manage the booking, payment, safety, or trip operation.

We take reasonable steps to protect booking information from unauthorized access, misuse, or disclosure.

Customers may contact us to request correction of booking contact information.

This Privacy Policy may be updated when required for operational, legal, or payment gateway compliance reasons.